Get answers to all your questions fast from our most Frequenly Asked Questions

Why choose Natural Stone?

Natural stone is held in high regard as a premier building material because it reflects unique character, stability, and grandeur. Variations in natural stone’s broad range of colour, pattern, and texture are visually interesting and impossible to replicate. And, because it comes from the earth, from eco-friendly compositions, it is a natural choice.

What’s the difference between marble and granite?

Although both are stones and both are quarried from the earth, granite and marble (and marble’s relatives - limestone, onyx and travertine) are very different from each other. The greatest difference lies in the porosity, softness and durability of marble when compared to granite.

Why are some stones more expensive than others?

Availability, locations of quarries in the world (due to transportation expenses), the rarity of the colour, and the amount of labour required to extract the stones all affect the price of natural stone. Higher price doesn't mean higher quality.

How long will my natural stone last?

Take care of your natural stone, and it will last for generations.

Is natural stone difficult to clean?

You’ll appreciate that natural stone requires minimal care. The old rule of thumb is never to use anything you wouldn't use on your hands. Simply use warm water or neutral PH cleanser. Never use acid-based cleanser, chemicals or abrasive on your stone.

Is natural stone a good investment?

Two things sell homes: bathrooms and kitchens. Based on the National Housing Market,the paybacks for remodeling jobs done on bathrooms and kitchens is over 90% of your investment.If you are trying to sell any upscale home that has existing laminate or tile tops, you will likely hit resistant buyers;installing new natural stone countertops will be a lasting investment that you can enjoy now and get your resalevalue much later.

Why is granite good for kitchen counters?

Granite is highly resistant to scratching, cracking and staining, and is impervious to heat. Daily kitchen activities pose no problem and it can take a hot pot without the use of a trivet. This makes granite an ideal choice for countertops.

Can granite scratch, chip, stain, or burn?

Granite is one of the hardest stones available. It cannot be scratched in ordinary use and will actually dull knives. The only materials that can scratch granite are tools designed specifically to cut it, such as those made of diamond or tungsten. Chipping only occurs when granite is severely abused with impact tools, like a hammer. If that happens, the chip can be filled with a mixture of granite dust and epoxy. Granite does not burn with ordinary use and is highly stain-resistant. A few colours, however, do absorb moisture with prolonged contact.

Aren’t granites expensive?

In general No but it also depends on the materials. In fact, granite countertops can be less expensive than many other solid surface materials. The price will vary by square foot, depending on the color you select as well as the edging detail. But remember, a granite counter will last forever and be completely unique to your kitchen—it’s a truly durable, scratch-resistant, and beautiful investment.

How durable is marble?

Marble has been used for thousands of years. Many marble statues and buildings have outlasted the cultures that built them. A simple, regular maintenance program will keep marble looking beautiful for the life of your home or commercial project.

Can marble be used for kitchen countertops?

Yes, marble is a durable material that can be used for kitchens, but the look and the required maintenance are not for everyone. Marbles are calcium-based materials and are therefore susceptible to etching, staining, and scratching.

What can be done if a marble becomes scratched or stained?

Fortunately, most damage that can be done to marble surfaces can also be undone. We have wonderful craftsmen who specialize in the restoration of stone surfaces and we do provide service for marble polishing to help remove scratches, or a poultice to penetrate the marble and help lift out stains. Be careful, however, to never seal a stain into your stone.

Why choose Stone Ace?

1) Reliable with 30 years’ experience in stone business.
2) Largest stone stockiest in Malaysia with more than 350 varieties of natural stones in stock.
3) Direct from Factory, competitive pricing.
4) We have a team of very experience installer.
5) High Quality Product with our company work closely with various quarries owner throughout the world.
6) We use quality Italian Product Tenax for fabrication and installation.

Do you have slabs in stock?

We work closely with reputable stone suppliers in the area and around the world. Customers can visit our showroom and slab yard to select from a large variety of beautiful stone slabs in varying colours and designs. If we do not have your stone in stock, we will order it and you will be able to approve it prior to fabrication.

Can I choose my own slabs in Stone Ace?

Yes! We are happy to have you approve the slabs that will be used in your project.

Can you help me with design and color selection?

Absolutely. With more than 30 years’ experience in the natural stone industry, Stone Ace is happy to help guide you through the entire process, ensuring you are completely satisfied with the end result.